ORDER POLICY
- Orders typically take 14–20 days after placement for production and shipping.
- If you require an urgent order, please communicate this to us in advance. An additional fee may apply.
- Cancellations are not accepted once an order has been placed.
- International returns or exchanges: logistics must be handled by the customer. Refunds will not be issued until the returned item is received.
- Returns or exchanges will not be accepted for incorrect sizing or measurements provided by the customer.
- The brand will not be responsible for changes in client measurements or size due to body changes. Clients will need to pay again for adjustments if this occurs (pricing can be negotiated).
- Adjustments only include minor changes to create a better fit. Any other type of alteration will incur an additional cost.
- No returns or refunds on bespoke or measurement-based orders, especially where measurements are provided by the customer.
- No refunds are issued — only adjustments or exchanges where applicable.
- If refund is decided on for any reason, refunds take 30 days to process after return of item.
Please ensure you read our policies carefully. By placing an order, you confirm that you have reviewed and agreed to these terms.